Privacy Policy
Effective Date: March 31, 2026
1. Introduction
Feathers AI ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our roofing estimation platform ("Service").
2. Information We Collect
Information You Provide
- Account Information: Email address, display name, and password when you register
- Profile Information: Skill level, measurement system preference, and language preference
- Project Data: Roofing project details, building dimensions, material selections, and estimates you create
- Payment Information: Billing details processed through our third-party payment provider (Stripe)
Information Collected Automatically
- Usage Data: Pages visited, features used, and interaction patterns
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP addresses, access times, and referring URLs
- Cookies: Session cookies for authentication and preference cookies for user settings
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Process transactions and manage your account
- Generate and refine roofing material estimates
- Communicate with you about service updates and changes
- Ensure security and prevent fraud
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate the Service (hosting, payment processing, analytics)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Project data and estimates are retained according to your subscription tier. You may request deletion of your account and associated data at any time.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Delete your personal information
- Export your data in a portable format
- Opt out of certain data processing activities
To exercise these rights, contact us at privacy@feathersai.ai.
8. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies are used only to improve the Service and can be disabled in your browser settings.
9. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the Service and update the effective date. Your continued use after accepting updated terms constitutes agreement to the changes.
12. Contact
If you have questions about this Privacy Policy, contact us at privacy@feathersai.ai.